Ever finish a sale and wonder what your client really thought about the experience?
If you’re not asking, you could be missing out on honest insights that would help you grow. The good news? You don’t need to chase clients down or juggle spreadsheets. With Wattman AI, you can automate the whole process and make collecting feedback easy, consistent, and useful.
Send surveys automatically while the experience is fresh
The best time to get feedback is right after a purchase – while it’s still top of mind for the client. With Wattman AI, you can automatically send a quick survey via email or SMS as soon as a sale is made. There’s no need to set reminders or follow up manually. Automation makes sure no one slips through the cracks.
Keep surveys short and to the point
People are more likely to reply if you keep things simple. A few clear questions are all you need. Using the Wattman AI CRM, you can easily build short surveys that focus on what matters most. That means more responses and better data with less effort on your part – and no need to nag your clients to complete a 10-minute form.
Add a personal touch for more responses
No one likes getting a generic message. That’s why personalising your surveys can help. With Wattman AI, you can use client data – like their name or what they bought – to tailor the message. For example, you can ask, “How did you find your recent coaching session?” instead of something vague. This shows the client you’re paying attention and makes them more likely to respond.
Use the feedback to improve
Getting feedback is great, but acting on it is where the real value lies. Wattman AI can track responses over time, so you can spot common themes, identify issues, and make changes that improve your service. Whether it’s tweaking your onboarding emails or updating your offer, small improvements based on real feedback can make a big difference to client satisfaction.
Start collecting better feedback today
Automated post-purchase surveys let you understand your clients better, improve what you offer, and strengthen loyalty – all without adding to your workload. If you’re ready to make feedback simple and effective, Wattman AI is here to help.
Need a hand setting it up? Get in touch and we’ll walk you through it.
