Some questions we’ve been asked
Are you using HighLevel?
Yes!
The Impact Automator is a custom built version of HighLevel, focussing on the needs of coaches, consultants, and course creators.
The HighLevel team supports over 10,000 private-label customers, and we’ve partnered with them directly for our specific client needs.
That means you have:
our industry expertise
our technology expertise
our support
our passion
our partnership
If you would prefer to use the generic HighLevel platform, you can still get our starter funnels, sites, and automations. You will not, however, be integrated with our support – it will be an entirely DIY platform for you. If that is what you would prefer, you can sign up here: GoHighLevel
Why should I move from my existing CRM?
The Impact Automator is a powerful, all-in-one business automation platform for purpose-driven coaches and consultants. It comes pre-loaded with easy to customise solutions for your online tech requirements.
When you move to The Impact Automator, you can reduce your costs and simplify your business. The Impact Automator brings all your sales, marketing, business processes, and online courses into a single platform.
It includes:
Automated Appointment Booking
Surveys and Forms
Workflow Automations
Online Courses and Memberships
Marketing Automation
Sales Automation
Website and Landing Page Builder
Sales Funnels and Pipelines
Email Marketing
2-Way SMS Marketing
Reputation Management
Tracking and Analytics
Social Media Management
Can I accept payments through The Impact Automator?
Yes! The Impact Automator is fully integrated with Stripe and PayPal, making receiving payments a breeze.
Your payment portals are under your control – we don’t get access to them as part of The Impact Automator.
What do you mean by “unlimited”?
“Unlimited” means “unlimited”. Unlike other business tools, we don’t have limits on users, pages, or courses. You can amplify your impact with:
unlimited contacts
unlimited calendars
unlimited users
unlimited online courses
unlimited landing pages
unlimited forms
The only thing you will pay extra for is if you send thousands of messages a month (see the next question for more information).
How many emails, text messages, and calls do I get?
Every month, you get a monthly credit for emails and text messages.
How much depends on the plan you are on, but it starts at approximately 250 texts or 2,500 emails per month. See the pricing table for how many come with each plan.
If you need more than this in a month, you can purchase extra credits as required.
How do I move from my current email marketing platform?
All you have to do is export your current subscriber list to a CSV file. Then go to The Impact Automator and easily import all of your contacts.
Don’t worry, we have video tutorials to help you get The Impact Automator set up, or you can ask us to do it for you. Because every business will be different, we quote the cost of this service individually.
What kind of support can I get?
We have a full support portal inside the platform, with video instructions that you can access at any time.
We offer a chat function and an email support ticket system. We are based outside of Sydney, Australia, and our office hours are Monday – Friday 9am-4:30pm (excluding weekends and public holidays).
Can I really cancel at any time?
Absolutely. We are all about a positive relationship with you and your business. We would be sad to see you go, but we know business needs vary and don’t want to lock anyone in.
If you have chosen to pay for a discounted year in advance, we will calculate what your cost would have been without the annual discount and refund any extra that you have paid.
What if I want to talk to someone before I sign up?
Let’s chat! Just click here to book an appointment in Alison’s calendar.
